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    Brightcove Campaign Plugin FAQ

    This topic contains some of the common questions asked about the Brightcove Campaign plugin.

    Frequently asked questions

    Does the bcMapPlugin work when a lead form attached to a player, but no data connection is added? No. The plugin expects a data connection to be added to the player. If a lead form is added to the player without a data connection, then the plugin will detect an incomplete setup and exit out of its initialization before the lead form has a chance to display.
    Does bcMapPlugin work when a lead form is not attached to a player? Yes, the plugin will initialize when a data connection has been added to a player. The following data connections will require that Track Data for Unknown Viewers be enabled before the player can send its event tracking beacons. Otherwise, there will be no lead form to detect viewers, everyone will be unknown, and that data will not be tracked.
    • Salesforce / Pardot
    • Eloqua
    • Campaign

    Page last updated on 16 Jun 2022